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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Melissa Dreisbach

May 9, 2025

5  out of  5
rating by Melissa Dreisbach
"Bill Cristino at Doug Radefeld Insurance was so helpful and amazing. He made the process of changing our insurance seamless and easy. I highly recommend Mr. Cristino!"
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Ashton Peck

May 1, 2025

5  out of  5
rating by Ashton Peck
"Great policy, Super smooth process, and great customer service from bill cristino"
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Andrew Keyes

May 1, 2025

5  out of  5
rating by Andrew Keyes
"As a contractor, I’ve worked with a few insurance agents over the years, but few have impressed me as much as Tabby. Their dedication to making sure their clients fully understand their insurance coverage—what it means, what it includes, and how it works in real-life situations—is exceptional. It’s clear that they don’t just sell policies; they build trust. I’ve seen firsthand how well they guide homeowners through difficult times, making the process smoother and far less stressful. Working with an agent who prioritizes education and care the way Tabby & Doug does is a huge asset to any project"
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amie ross

April 25, 2025

5  out of  5
rating by amie ross
"Doug Radefeld and his team at State Farm are absolutely top-notch! From the very first phone call, Doug was friendly, knowledgeable, and genuinely interested in finding the best coverage for my needs. He took the time to explain all my options in a clear, no-pressure way and made sure I understood every part of my policy. Anytime I’ve had a question or needed support, he and his staff have been quick to respond and incredibly helpful. It’s rare to find this level of personal service these days—highly recommend Doug if you’re looking for an agent who truly cares!"
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Mike Oros

April 17, 2025

5  out of  5
rating by Mike Oros
"Tabitha was friendly and very helpful when it came to getting everything I needed covered! She knew a lot and still checks on me to make sure Im happy with my coverage. Best agent I’ve ever had!"
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Christy Hall

April 15, 2025

5  out of  5
rating by Christy Hall
"Incredible customer service from beginning to end! Tabby was great at connecting us with our agent, Bill Cristino. Bill was able to help us transfer everything to Statefarm and save us close to $100 a month! We have 3 teenager male drivers so I know that wasn’t an easy task. We appreciate how quickly we were able to seamlessly shift to Statefarm with the help of everyone in the office. Thank you!"
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Jianna Blackford

April 10, 2025

5  out of  5
rating by Jianna Blackford
"I can't say enough about Doug Radefeld's agency. Tabby the office manager there is so polite and cheerful, she goes above and beyond to help out anyone that calls in with questions or concerns. I came in there for my first life policy and Doug was phenomenal. He is caring and really listened and explained everything to me without being pushy. I couldn't ask for a better insurance agency to go too. The whole staff are nothing but amazing people."
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Anthony Enos

April 10, 2025

5  out of  5
rating by Anthony Enos
"Great agency - highly professional. Doug is an extremely knowledgeable agent with many years of experience in insurance. The whole staff is friendly as well! If you are looking for an agency that will always go to bat for you , this is certainly the one."
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Kevin Childress

April 10, 2025

5  out of  5
rating by Kevin Childress
"Bill made my experience easy and quick thank you very much!"
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RB Brownfield

April 3, 2025

5  out of  5
rating by RB Brownfield
"Doug is extremely knowledgeable and very helpful. I find insurance a little bit confusing, but I really trust him when it comes to all the details."
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Erin Eblen

March 27, 2025

5  out of  5
rating by Erin Eblen
"Bill was awesome to deal with! Great with communication and explaining my coverage. Definitely recommend!"
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Lisa McCauley

March 26, 2025

5  out of  5
rating by Lisa McCauley
"Great to deal with, did an amazing job to get me a better deal on my home, auto insurance. Would recommend to anybody."
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Andrew Kobak

March 25, 2025

5  out of  5
rating by Andrew Kobak
"Doug and his team are experts when it comes to anything insurance related. I constantly have questions for him and his team and they are quick to help each and every time. Insurance is confusing but they make easy. Highly recommend this agency."
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missy zilman

March 25, 2025

4  out of  5
rating by missy zilman
"They responded in a timely manner ever time I had a question and got me set up with the best rate in town and took more time to see if there was any other ways I could save combining my auto and rental insurances. Very helpful and professional. I would highly recommend."
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Mark Radefeld

March 25, 2025

5  out of  5
rating by Mark Radefeld
"Saved me $4k per year on my family's auto insurance. Even if I wasn't related, switching to Doug is a no brainer!"
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Tirah Thompson

March 21, 2025

5  out of  5
rating by Tirah Thompson
"Doug is amazing to work with. He's a wealth of knowledge. You'll enjoy working with him on your insurance needs."
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Don Pawlowski

March 7, 2025

5  out of  5
rating by Don Pawlowski
"Doug and his team are fast, efficient and extremely helpful. I couldn’t recommend him enough."
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Brent Forrer

March 5, 2025

5  out of  5
rating by Brent Forrer
"My family has known Doug personally and professionally for close to 30 years. He is one of the most genuine, loyal, and kindest people we know."
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Christa Pawlowski

March 5, 2025

5  out of  5
rating by Christa Pawlowski
"Doug and his team have been phenomenal to work with! Personable, professional, responsive. Highly recommend!"
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Christina Lewis

March 4, 2025

5  out of  5
rating by Christina Lewis
"If you're looking for a new insurance agent I encourage you to look no further. The staff here is great. Bill was a pleasure to work with. I highly recommend!"
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Ashley Carlson

February 27, 2025

5  out of  5
rating by Ashley Carlson
"Doug is knowledgeable, personable, and truly cares about his customers."
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Aimee Lurie

February 25, 2025

5  out of  5
rating by Aimee Lurie
"Doug is a knowledgeable and empathetic person. Highly recommended."
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Patrick Dunn

February 25, 2025

5  out of  5
rating by Patrick Dunn
"Doug is a highly professional agent, and nobody knows the insurance business better than him. I always look forward to meeting with him. Definitely recommended!!!!!"
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Wynter Crow Reed

February 24, 2025

5  out of  5
rating by Wynter Crow Reed
"I am a long-time State Farm customer, and have just met Doug after my prior agent retired -- and I couldn't be more pleased! He's friendly, very responsive to questions and emails and makes me very comfortable when I have questions! Absolutely no complaints."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Tabby

February 21, 2025

5  out of  5
rating by Tabby
"Not only did Doug help me with all my insurance needs for me and my family. I couldn't ask for a better boss as well. He is encouraging and makes sure his whole team treats every customer with respect, and best custo.er service. He loves helping people figure out what they need for their family and educates them so they know what they are being insured on. He has taught his team to do the same."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"