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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Michelle White

May 11, 2026

5  out of  5
rating by Michelle White
"My experience was amazing!!! Amy was amazing!! Lowest insurance price I've ever had!!"
We responded:
"Thank you so much for the 5-stars, Michelle! We really appreciate your feedback and are always here to help with any insurance needs you have. Feel free to reach out to us here on State Farm Agent Doug Radefeld’s Team anytime."
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Dave Scott

May 5, 2026

1  out of  5
rating by Dave Scott
"Not happy with the State Farm agent never answer the phone never call you back charge you late fees because they don’t answer the phone. You always got some kind of increase what they say about State Farm is actually true and I’m feeling it."
We responded:
"Hi Dave - I would love to talk this through with you. Our records show no voicemails from you in the past 30 days, no late fees ever being charged to your account and your premium decreasing at the latest renewal. Feel free to reach out to me directly via phone call or email. "
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Steve Mackle

April 15, 2026

5  out of  5
rating by Steve Mackle
"What an amazing experience working with Doug and the crew. I worked with Bill and he saved me a ton of money on my auto. So much that we switched everything to State Farm and purchased new life policies as well. I received better coverage and pay less per month. Call Bill today and see what he can do for you!"
We responded:
"Thank you for your 5-star review. We appreciate your feedback and are pleased to know you had a positive experience with State Farm Agent Doug Radefeld’s Team. Should you have any further questions or require assistance, please do not hesitate to contact us here in Coventry Township ."
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mark chmielecki

March 25, 2026

5  out of  5
rating by mark chmielecki
"On March 6th while driving on I271 my car quit running. I managed to limp to the side of the rode and used the State Farm on line road side assistance app on my phone to arrange for a tow. This was the first time I had used this app and after giving him a call my agent Bill Crestino helped me navigate through the app. I really appreciated his going out of his way to help. I received a check to cover the cost of the tow within several days of my forwarding a copy of the receipt to the Agency. I am very pleased with the service and personalized attention I was given."
We responded:
"Thanks so much for the fantastic rating, mark! We are so glad you had a positive experience with us here on State Farm Agent Doug Radefeld’s Team. If there is anything we can do for you in the future, just give us a shout! "
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Em

March 13, 2026

5  out of  5
rating by Em
"Effective and thorough"
We responded:
"Thank you for the 5-star review, Em! Here on State Farm Agent Doug Radefeld’s Team, we are proud to serve our community and appreciate your recognition. "
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David Gibson

March 9, 2026

5  out of  5
rating by David Gibson
"Fantastic help , very kind and specific. Provided excellent service."
We responded:
"Thank you for your wonderful feedback. We are pleased to hear that you had a positive experience with us here on State Farm Agent Doug Radefeld’s Team. "
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Daniel Criss

February 19, 2026

5  out of  5
rating by Daniel Criss
"Bill Cristino is a master at his craft. He made getting a policy on my boat a breeze. An extremely personable agent with the knowledge to get you informed and covered. Would highly recommend Bill to anyone seeking a new policy."
We responded:
"Thanks for the impressive review! We genuinely appreciate you taking the time to leave this great feedback for us here on State Farm Agent Doug Radefeld’s Team. "
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Harry Dorn

February 11, 2026

5  out of  5
rating by Harry Dorn
"Brittany was so helpful and knowledgeable. Thank you so much for all your help."
We responded:
"Thank you for your 5-star review. We appreciate your feedback and are pleased to know you had a positive experience with State Farm Agent Doug Radefeld’s Team. Should you have any further questions or require assistance, please do not hesitate to contact us here in Coventry Township ."
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Mandy Gaskins

February 11, 2026

5  out of  5
rating by Mandy Gaskins
"Love working with Brittany Mechtenberg!"
We responded:
"Thank you for your 5-star review. We appreciate your feedback and are pleased to know you had a positive experience with State Farm Agent Doug Radefeld’s Team. Should you have any further questions or require assistance, please do not hesitate to contact us here in Coventry Township ."
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Ashley Dorn

February 11, 2026

5  out of  5
rating by Ashley Dorn
"Brittany is a great insurance agent and is super helpful!"
We responded:
"Thank you so much for the 5-stars, Ashley! We really appreciate your feedback and are always here to help with any insurance needs you have. Feel free to reach out to us here on State Farm Agent Doug Radefeld’s Team anytime."
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Kathy Hilbert

February 2, 2026

5  out of  5
rating by Kathy Hilbert
"I had a road side assistance claim and they easily and quickly handled the situation. This is the first time using this agent and I was pleased with the outcome."
We responded:
"Thank you so much for the 5-star rating, Kathy! We deeply appreciate your support and are always here to help with any insurance questions or needs you may have. "
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Alonzo Stallings

January 16, 2026

5  out of  5
rating by Alonzo Stallings
"Britney was excellent"
We responded:
"Thank you for your wonderful feedback. We are pleased to hear that you had a positive experience with us here on State Farm Agent Doug Radefeld’s Team. "
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mike

October 3, 2025

5  out of  5
rating by mike
"Amy helped save me save a ton of money on my motorcycle insurance. She was easy to talk to and always responded quickly anytime I reached out to her. Definitely recommend her !"
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Nik Chernushin

October 1, 2025

5  out of  5
rating by Nik Chernushin
"Authenticity and honesty are cornerstones of Doug’s character and business. He dedicated a lot of time to review my situation. In the end it was not the best option for me. There was no hard sale or awkwardness. I look forward to revisiting the conversation when my circumstances change."
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Mikey Ely

September 26, 2025

5  out of  5
rating by Mikey Ely
"Britney Mechtenberg was amazing. She made the process so easy and was very informative !!!!! 5 stars. I will highly recommend"
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ryan garcia

September 25, 2025

5  out of  5
rating by ryan garcia
"I had a great experience with this establishment! Sales agent Amy was very respectful and helpful in getting me the right policy. Highly recommend!"
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Shawna Markov

September 5, 2025

5  out of  5
rating by Shawna Markov
"Bill Cristino is a highly knowledgeable agent who saved me hundreds of dollars a year on my home & auto. He was super likeable and easy going. Give him a call!"
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David Richardson

June 27, 2025

5  out of  5
rating by David Richardson
"Brittany was a huge help in getting me the best rate. A seamless transition"
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Mike Cadle

June 19, 2025

5  out of  5
rating by Mike Cadle
"Great place to deal with, friendly , can always count on them , great employees , especially tabitha blackford , who is very nice and friendly and always willing to go above and beyond . Check them out , u can’t go wrong."
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Jesse Crevins

June 18, 2025

5  out of  5
rating by Jesse Crevins
"Call Doug and he toke care of business!"
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Sassy Marks

June 14, 2025

5  out of  5
rating by Sassy Marks
"They will find you the best insurance for your situation they will help you to the end"
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Gary Rasile

June 10, 2025

5  out of  5
rating by Gary Rasile
"Had a great experience with Bill Cristino , Account Representative of the DougRadefeld office."
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Taylor Welton

June 10, 2025

5  out of  5
rating by Taylor Welton
"Brittany is trustworthy, reliable, and super personable. She will make sure you are taken care of in any way she sees fit!"
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Lindsey Nickolich

June 9, 2025

5  out of  5
rating by Lindsey Nickolich
"I had the pleasure of working with Brittany, and I can’t say enough good things about her. From the very beginning, she was friendly, knowledgeable, and incredibly helpful. She took the time to explain my options in detail, answered all of my questions with patience, and made the entire process feel easy and stress-free."
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Linda Marx

June 9, 2025

5  out of  5
rating by Linda Marx
"Brittany was very helpful! Linda"